Comcast Email Account

Well, before I start explaining how to register, reactivate your Comcast email account, I will also need to clarify the differences between Xfinity and Comcast. Over many years, people have been asking the question “What is the difference between Comcast and Xfinity?”. Well, Comcast was known to be small cable TV provider with big dreams. Comcast, which produces television programs. In the year 2010, Comcast decided to add more spices to their brand and that birthed Xfinity. Since then, it has caused a lot of confusion for customers because some of the Comcast services such as Comcast email, Comcast internet, e.t.c were moved to Xfinity. In fact, was now redirecting to However, the name Comcast email has already sunk into the brain of their customers. That is the main reason we come up with the topic “How to create and recover your email account” instead of using Xfinity.

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How To Create your Xfinity or Comcast username

For you creating an Xfinity or Comcast username is not difficult, visit or click Create Username on any login page.

Check your account by confirming some of your account information, either you are your Social Security Number (SSN) or mobile number, and gently click the Next button.

You can choose to check via SMS, but you will enter your correct mobile phone number which will be connected with your account and click Next.

You can also choose to verify using your SSN, you will input the last four digits of your account holder’s SSN, account number, and date of birth. Click Next.

After confirming your account, you can enter your current third-party e-mail address. If you do not have an email address or do not want to specify an address, select Create a single Xfinity username. Click on the link I do not have an e-mail address.

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You must always provide and confirm the password and phone number associated with the account. And also confidential question/answer. Then, I accept the Terms of Use and the Acceptable Use Policy once you have reviewed the information, and then click Next.

For security reasons, you can also verify that the phone number you provided corresponds to you. If you enter a phone number and click the “Confirm” button, we will send you the verification code via SMS to this number. If you enter the code you receive within 15 minutes, Comcast can check the number that belongs to you.

If you specified a different email address than Comcast in the previous step, you will need to sign in to your Inbox and click on the link to confirm your email address. Then click Next.

Comcast gives 72 hours for new users to click the e-mail link sent to them. Failure to click on the link, you won’t be able to login to your Comcast email account using the third-party email address… But you will be able to sign in with your Comcast email address or Xfinity username.
After you have completed the above processes, you will be redirected to the confirmation page with info on how to access your account, the apps, and also the mobile apps. If you click Next, you’ll be redirected to the page you originally visited or automatically signed in to my account.

According to e-mail activity policy, users must log in to their mailbox every 12 months to manage an active e-mail account. You can see the status of your email account through my account. Your email account can contain one of the following:

Active: You have register and sign in to your email account at least once in the last 12 months. In addition, e-mail accounts for which automatic redirection is enabled will be active regardless of when the account was last logged in.

Inactive: Your email account has not been used in the last 12 months.

Reserved: The username email account is not configured. Inactive mail accounts that have been deleted due to inactivity are also displayed as “reserved”.

Although, the status of your inactive or reserved account changes to Active when you sign in to your email account.

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Sign in to my account with your Xfinity username and password.
In the navigation bar, select the Services tab.
The navigation bar with the Services tab is the third on the left.

Under Additional Features, your e-mail activity appears in the E-mail section:
Active Status: If your e-mail account is currently active under the e-mail messaging policy, the status of your e-mail account will not be displayed.
Other Features – Active Status Screen

Inactive status: “You have not used your Comcast email account in the last 12 months.” Your e-mail account, your inbox and your folders can be deleted. “
Additional functions screen – not active state

Reserved status: “You have not set up your Comcast email account yet.”
Screen with additional functions – Reserved status

The primary users can also view the status of the email account for all secondary users of the account through my account.
Log in to my account with your username and password.
In the navigation bar, select the Users tab.
Navigation bar: The Users tab is located on the third left.

Select the name of the user whose status you want to view.
The Contact Information section displays one of the three e-mail records for the specified user as listed above.

You can re-enable inactive email accounts by accessing your email account.

You can access an Comcast email account by using one of the following methods to stay active:
Xfinity Connect email
Xfinity Connect app for mobile devices
Email applications for others (the iPhone Mail, Outlook, Hotmail etc.)

Additionally, you can also create an account-only email account by clicking the email icon and logging in with your username and password, or using the app. mobile or third-party Xfinity Connect. Configure the email address application with your username.

How To Recover Your Comcast Emails

Do you want to know how to recover deleted emails from your email account? You don’t need to be scared about it. You only need to follow our instructions.
To restore or reactivate your deleted emails.
Go to and log in with your email address and password.
Switch to your mailbox by clicking the Email tab.
Right-click the Recycle Bin folder(Trash), or select the More Actions icon (three lines) next to the Recycle Bin folder and select Recover Deleted Items.
Mail tab> More Actions icon> Recover Deleted Items.

Select the messages you want to restore and click Move selected items.
Restore the deleted items screen.

In conclusion, we have discussed all you need to know about comcast email account. Well, you may ask why is necessary to use Email for Xfinity? Comcast email account supported all the email programs that are available in the market. It can also work perfectly for both non-secure and secure POP3.


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